Dens AkokaOpenAI's flagship services ChatGPT, Sora video generator, and its API infrastructure are experiencing significant downtime today, affecting users worldwide. The service disruption began around 11:00 AM PST (2:00 PM EST), with users reporting widespread inability to access these AI tools.
According to OpenAI's official status page, the company has identified the root cause as an "upstream provider issue" and is actively monitoring the situation. The outage is particularly notable as it affects multiple key services simultaneously, including:
- ChatGPT: Currently experiencing major outage (99.49% uptime over past 90 days)
- OpenAI API: Reporting major service disruption (99.64% uptime over past 90 days)
- Sora: Facing partial outage (99.11% uptime over past 90 days)
While OpenAI's Playground and Labs services remain operational, maintaining a 99.86% uptime, the broader service disruption highlights the growing pains of AI infrastructure as demand for these tools continues to surge.
Users attempting to access ChatGPT are encountering various error messages, with some reporting internal server errors while others find the chatbot unresponsive to queries. The API outage is particularly impactful for businesses and developers who rely on OpenAI's services for their applications.
This marks another significant disruption for OpenAI's services, following previous outages earlier this month when Sora was first released to ChatGPT Plus subscribers. The company has not yet provided an estimated time for service restoration but continues to update their status page with developments.
For the latest updates on service status, users can monitor OpenAI's official status page. I will continue to update this article as new information becomes available about the service restoration progress.
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